Monitor your payments operation with artificial intelligence
Shaman is your expert payments assistant, powered by AI. Monitor your operation in real time, detect changes, and get clearer insights and answers to act faster.
Operational intelligence integrated into your payments ecosystem
Shaman monitors your payments operation in real time, detects anomalies, automatically interprets complex data, and generates actionable insights to help you understand what's happening in your operation.
"Not just a chatbot. An intelligence system integrated across your entire operation."
More visibility, less operational friction
Shaman acts as an intelligence layer over your operation: monitors, detects, interprets, and responds in real time.
Monitor in real time
Track your operation's behavior and detect relevant changes as they happen.
Detect anomalies
Identify drops, variations, and unusual behavior faster than manual review.
Interpret complex data
Turns operational signals into clearer, more actionable explanations.
Receive insights and alerts
Access actionable information without relying solely on manual analysis.
Operational queries
Answer questions about ARN, status, and other operational topics from a more agile experience.
Intelligent support
Get help and context faster via AI, without waiting for the data team.
Built to respond to what impacts your operation most
Shaman is designed to support decisions and monitoring at key business moments.
- Detection of acceptance rate drops
- Identification of rejection reasons
- Fraud alerts or unusual spikes
- Settlement monitoring
- Behavior analysis by BIN or bank
- Operational queries like ARN and status
- Automated support
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An experience that combines monitoring, interpretation, and response
Shaman can deliver different outputs depending on the use case, always within the same intelligence layer.
Automatic insights
Automatically generated analysis on your operation's behavior.
Relevant alerts
Notifications when something changes or requires immediate attention.
Dashboards and visibility
Consolidated operational view of your key metrics in real time.
Conversational answers
Query data and get clear answers in natural language.
Support reports
Automated documentation for operations, finance, and support teams.
More than data. More than chat. More than isolated monitoring.
Shaman differs from a traditional dashboard and a generic chatbot because it combines monitoring, interpretation, alerts, operational queries, and intelligent support within a single intelligence layer.
Turn operational visibility into a competitive advantage
Shaman is available for Kushki clients. Talk to our team and start operating with real-time intelligence.